ABOUT US

Courier industry in Malaysia has evolved into a new perspective with more than 100 players in the market. Skynet Worldwide (M) Sdn Bhd. is proud to be one of the leading domestic courier companies with current the complete network located strategically in both Peninsular and East Malaysia.

Skynet has been in Malaysia for more than 15 years and currently owns and operates an extensive network of 59 offices and 23 points of access with staff strength of more than 1000 people and 546 vehicles on the road and many air routes to and from East Malaysia and international destinations. Forming strategic alliances with DPEX Worldwide Pte. Ltd. Is our competitive advantage in developing in international market not just regionally; it enables us to provide Fast, Accurate, Reliable express service to our clients everywhere on earth.

We provide next-day service, our core business, to our customers in all major and small towns. Thousands of documents and parcels move through our network system daily and arrive at consignee the very next day.

HQ Skynet Worldwide (M) Sdn Bhd is strategically located in Petaling Jaya. We deliver the highest number of consignments in Klang Valley day in and day out for our stations as well as picking up the most consignments to send to our network for deliveries throughout Malaysia. On average, we deliver and pick up 9000 consignments daily.

HQ in Petaling Jaya also serves as a hub for the network shipment. It transits and sorts all shipments from the entire network. We operate a road and air line-haul system daily in order for us to move all the consignments. Currently, we are running 18 routes of road line-hauls, besides Klang Valley line-hauls, whereas all trucks coming from stations to HQ carrying shipments for all stations and going back to stations with shipments meant for their deliveries. With 13 air line-hauls mainly to and from East Malaysia are in place to ensure the “next day” service. There are three international-bound air line-haul for all international shipments to Singapore and the rest of the world.

Since 1994 Skynet has emerged itself in the development of fully integrated ICT system to link up all our stations in Malaysia and counterpart overseas. As a result of our established IT system Skynet was awarded SMB ICT Adoption Award 2006. The system “Courier World” has been the outcome of these efforts. Courier World (CW) is a full spectrum platform ICT System. It starts from pick up to POD image on the web and link directly to generate financial statements. This system has helped us to improve our efficiency and effort greatly.

Human resource is extremely important in our nature of business; we constantly provide trainings, courses, workshops and seminars either internally or externally to all level of our staff to upkeep their skills and knowledge in order to enhance our service quality. Obtaining ISO 9001:2000 certification in June 2006 is only the beginning of our crest for high-level operations excellence mission, we want a Quality Management System (QMS) in our network not just a certificate of recognition. ISO will help to put in a systematic, competent and customer focused QMS in Skynet, that’s why we take this certification seriously.

We believe that a complete network coverage, a strong line-haul infrastructure and an advanced ICT in our system, we are poised to be a courier company in line of our vision as an Express Carrier of Choice and our mission of providing Fast, Accurate and Reliable (FAR) courier service to our clients everywhere on earth will be accomplished.